TERMS AND CONDITIONS
1. CYCLE HIRE TERMS AND CONDITIONS
1.1 We aim to provide high quality bikes for hire. To achieve this at a reasonable cost we ask our customers to treat the equipment responsibly.
1.2 Bikes and equipment can only be hired from Channel Bike Hire on completion of a Hire Agreement Form or by accepting our hire conditions on our online booking portal. Channel Bike Hire reserves the right to take the customer’s Credit Card details to hold as security until the bike is returned in the condition it was hired out in. Upon acceptance of these Terms & Conditions a binding contract is formed between Channel Bike Hire and the hirer. We reserve the right not to accept or to fulfil a Booking.
1.3 All Bookings are subject to availability. When a Booking is made by one person on behalf of another person or people that person confirms to Channel Bike Hire that he or she has the authority to make such a booking.
1.4 The Hire period commences on the day the cycle(s) and equipment is collected or dispatched to you and continues until the cycle(s) and equipment is returned to Channel Bike Hire.
2. HIRER’S TERMS AND CONDITIONS
2.1 You are responsible for ensuring that you are physically fit enough to undertake cycling any distance or compete in events using Channel Bike Hire Cycle(s) or Equipment you have booked. Channel Bike Hire does not accept any responsibility for your failure to complete your Hire period due to lack of fitness, illness or injury. Channel Bike Hire does not accept liability for death, personal injury, loss or damage to personal effects to any participant, nor can Channel Bike Hire accept any responsibility for delays or changes to your period of Hire due to weather, strikes, war, terrorism or other causes.
2.2 You accept that cycling on a public highway and competition on such carries its own risks and you
have made your booking on the basis that you undertake the Hire at your own risk. You understand and
accept that Channel Bike Hire advises the wearing of cycle helmets always when riding.
2.3 You will ride your cycle responsibly always. You will not hold Channel Bike Hire responsible for any
loss, damage or injury including death to persons or property about the use of the cycle(s) and
equipment hired. You accept responsibility to Indemnify Channel Bike Hire against any claim, interest,
demand or expense in respect of such injury or damage.
2.4 You will ensure that you have suitable Insurance cover always during the period of your hire.
Channel Bike Hire may offer Insurance as part of its offer and will only use a reputable and affiliated
2.5 You are responsible for all cycles and equipment hired or loaned and it your responsibility to keep
these items safe from damage, loss or theft, use it in a proper manner and not subject it to any misuse
or unfair wear and tear.
2.6 Any damage caused due to crash or neglect is the Customer’s responsibility and will be charged for.
2.7 You will notify Channel Bike Hire immediately of any loss, damage or theft to the hired cycles or
equipment however caused. You will be responsible for paying Channel Bike Hire the reasonable costs of
repair or replacement for any such loss, damage or theft.
2.8 You will not offer for sale, sell, dispose, mortgage, lend, pledge or otherwise part with possession of
the hired cycle(s) or equipment.
2.9 Channel Bike Hire staff are usually available by phone or email to help with any problems during
the hire period; however, it is the customer’s responsibility to assemble, set up and keep a check on the
bike they have hired. Whilst Channel Bike Hire will always do it’s best to have staff available during the
hire period this cannot be guaranteed.
3. PAYMENT TERMS
3.1 Payments are collected on delivery of the bike, unless you are booking in advance, a £50 deposit per bike at the time of booking.
Our cancellation policy is as follows:
Up to 2 weeks before the event or hire date – 5% administration charge.
Up to 1 week before the event or hire date – 20% of the value of the hire.
Up to 3 days before the event or hire date – 50% of the value of the hire.
1 day before the event – 75% of the value of the hire.
Day of event. – Full charge will be taken.
Channel Bike Hire will consider individual cases in extraordinary circumstances.
3.2 In consideration of our arranging and fulfilling your Hire in accordance with these terms and
conditions you will pay Channel Bike Hire the total price for your period of Hire set out in the Hire
Agreement Form in advance of the hire commencing.
3.3 Late return of the Bike will be charged at twice the published daily hire rate for each day/ part day
that the bike is returned late £30 per day/£20 per day.
3.4 A Credit Card will be required at the commencement of any hire period, but this may extend to a
deposit to the value of the cycle(s) by credit or debit card payment or other surety as deemed sufficient
by Channel Bike Hire depending on Channel Bike Hire’s assessment of the risk and the value of the
equipment. If a deposit is taken it will be returned at the end of the hire period provided that;
Any cycles and/or equipment hired or used are returned in an undamaged condition to Channel Bike
Any cycles and/ or equipment hired or used are returned within the arranged hire period at an arranged
time and place to Channel Bike Hire
3.5 If the terms set out in 3.4 (above) are not complied with, Channel Bike Hire reserve the right to
charge reasonable charges until such time when cycles and/ or equipment concerned have been
returned to Channel Bike Hire. In the case of cycles and/or equipment left or returned damaged, you are
responsible for any costs incurred and sustained in replacing or repairing (whichever the cheaper) the
items concerned to a condition equivalent to that prior to the Hire.
3.6 In all cases normal wear and tear as defined by the products manufacturer or supplier is accepted
and allowed and is included in any hire price
3.7 In all cases, the security/ damage deposit can be used as a deposit against the costs or charges
4. PERSONAL SAFETY
4.1 It is the rider’s responsibility for their own safety. Cycling involves personal risk and you must ride
4.2 Injury(s) and/or death associated with the sport of cycling may result from weather, excessive speed,
collision with inanimate objects or other persons, rider inexperience, error or abuse of equipment.
4.3 First time of novice bikers should use the equipment under the supervision of an experienced rider.
4.4 You must not cycle under the influence of alcohol, strong medication, other drugs or fatigue.
5. OUR LIABILITY TO YOU
5.1 Channel Bike Hire accepts responsibility for death, personal injury and direct loss suffered by you
which you can demonstrate was caused by our negligence up to the limit set out in clause 5.3 below.
5.2 Channel Bike Hire will not be liable to you where any alleged loss or damage results from;
Any of your own actions or omissions;
The action or omission of a third party not connected with the provision of your bike hire:
An event or circumstances which we could not have predicted or avoided even after taking all
Where any loss or damage is indirect or consequential loss.
5.3 Except in respect of death and personal injury, in respect of which no limit of liability shall apply,
Channel Bike Hire’s total liability to you under this contract between us shall be limited to the total cost
of your Booking.
5.4 Channel Bike Hire shall have no liability to you if we are unable to fulfil a Booking due to an event of
Force Majeure. In the event of Channel Bike Hire being unable to fulfil your booking our liability to you
shall not exceed to the agreed cost of the hire.
5.5 Except where expressly permitted under the Data Protection Act 1998, we will only use your
personal details with your Booking arrangements, unless you agree otherwise. We will
keep your personal details secure in accordance with our obligations under the Date Protection Act
6.1 These terms and conditions constitute the entire agreement between us, and supersede any
previous agreement or understanding and may not be varied except in writing between us. All other
terms, express or implied by statute or otherwise, are excluded fully permitted by law.
6.2 Any notice required or permitted to be given by either of us to the other under these terms and
conditions shall be in writing.
6.3 No failure or delay by either of us in exercising any of its rights under these terms and conditions
shall be deemed to be a waiver of that right, and no waiver by either of us of any breach of these terms
and conditions by the other shall be considered as a waiver of any subsequent breach of the same or
any other provision.
6.4 If any provision of these terms and conditions is held by any court or other competent authority to
be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and
conditions and the remainder of the provision in question shall not be affected.
6.5 Except as otherwise expressly provided herein, nothing in these terms and conditions confers or
purports to confer on any third party any benefit or any right to enforce any of these terms or
conditions pursuant to the Contracts (Rights of Third Parties) Act 1999.
6.6 These terms and conditions shall be governed by English law, and both of us hereby agree to submit
to the exclusive jurisdiction of the English Courts.
Signature of Hirer …………………….
As you may already know, the new regulation (EU) 2016/679 “General Data Protection Regulation,” commonly referred to as the GDPR, applies from 25th May 2018. The new regulations increase the privacy rights for individuals by putting additional controls on the collection, use, sharing, storage and destruction of personal data. Channel Bike Hire holds and stores in hard as well as electronic format Individuals data. The data held has been obtained in a business to business purpose in order the complete contracts and bookings. The personal data we hold includes names, email addresses, phone numbers. None of this data is sold and is only shared in order to complete contracts and bookings.